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 | Job posted by Henry Nicholas Associates |
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Data Account Managers x 4 - £35,000 Location is flexible however you required to visit the office 3 times per week in Bath
My Client provides solutions to businesses to manage their client databases and enable them to conduct more effective marketing campaigns.
My Client offers eight distinct solutions which are preconfigured and built for quick implementation. They package up technology, services and expertise to provide a full marketing solution.
Each solution is intended to solve specific problems, and contains specific components addressing these. They also all have common components, such as the integral database solution, support, training for the client and analysis to ensure clients generate more value from campaigns.
The purpose of the Account Manager is to ensure the successful delivery of all contracted services to an agreed list of clients in line with Service Level Agreements. You will act as the first point of contact for these clients once a solution has been deployed and will be expected to facilitate the flow of work in and out of the business. It is an extremely varied role and key to ensuring successful and long term relationships with clients.
This is an Operational role with a heavy focus on delivery however; a key requirement is the ability to identify new opportunities to pass to the sales team. This is not a creative role.
You will need to:
Understand the basic framework of the solutions deployed to your clients and its value to them
Understand and be familiar with the main principles of the contract as agreed with the client and ensure continued delivery against it
Work with the Account Director to create and then deliver an Account Plan.
Develop a good relationship with your clients by continuously improving the quality of service offered to ensure continued growth of the account
Assist the Account Director in managing and attending regular client strategy/planning meetings;
Experience Required
Direct marketing industry experience;
Minimum 2 years account management experience
Strong client facing and presentation skills;
Resourceful and capable of being calm and decisive under pressure;
Ability to work on your own and in a team
Strong MSOffice skills;
Excellent communication skills;
Ability to build strong colleague and client relationships;
Strong planning and organisational abilities; and
Knowledge of industry suppression products and scope of data services
Data Account Managers x 4 - £35,000 Location is flexible however you require to visit the office 3 times per week in Bath
If this role is of interest or you would like to hear about similar roles please call John on (phone number removed) or send your CV to (email address removed)
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This job expired on 08/02/2012
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